Question 1

How do I sign up as a renter?

Accepted Answer

On the renter signup page, enter your name and email to receive a one-time sign-in link. Open that link to continue renter onboarding and set up your installment plan. The link expires in 10 minutes.

Question 2

Which payment schedules can I choose?

Accepted Answer

The renter pricing calculator offers four weekly installments or two twice-monthly installments. Its weekly option is described as aligned with a Friday paycheck, and its twice-monthly option is on the 1st and 15th. Both schedules use the same monthly service fee, allocated across installments by rent share.

Question 3

How is renter plan pricing calculated?

Accepted Answer

The renter plan is a $5.99 monthly subscription plus one monthly service fee calculated from total monthly rent: 2% of the first $1,000 and 1.5% of any portion above $1,000. The monthly fee is the same for weekly and twice-monthly schedules and is allocated across installments by rent share.

Question 4

What is included in the first checkout charge?

Accepted Answer

The first charge includes one rent installment, that installment’s share of the monthly service fee, and the $5.99 subscription for the month. The calculator shows a first-charge estimate for the monthly rent and schedule you enter before you continue to checkout.

Question 5

Do I need a renter account to continue checkout?

Accepted Answer

Checkout is for renter accounts. If you are signed out, the renter calculator offers sign-in or renter signup to continue and keeps your rent and selected payment frequency in those links.